OpenEMR FAQ | Affordable Custom EHR

Question 1

Can Affordable Custom EHR tailor OpenEMR to our practice workflows?

Accepted Answer

Yes. We tailor OpenEMR workflows to the way your practice documents care, manages operations, and supports its team. A requirements conversation helps identify the configuration and customization priorities that matter most to your clinicians and staff.

Question 2

Who controls the infrastructure behind the EHR?

Accepted Answer

Clients control their AWS infrastructure. That gives your organization a direct role in the environment supporting its EHR rather than leaving the infrastructure entirely under a vendor-controlled arrangement.

Question 3

Who controls the encryption keys?

Accepted Answer

Clients control their encryption keys. This keeps an important part of the security model in your organization’s hands and supports a clearer conversation about access, responsibility, and governance.

Question 4

How does implementation begin for a new practice or an existing clinic?

Accepted Answer

Implementation begins with a requirements conversation. We review your care delivery, staffing, current systems, operational needs, and goals so the configuration and delivery approach fit your practice.

Question 5

Can you help with an EHR migration?

Accepted Answer

Yes. We can discuss a migration as part of the requirements conversation. The right approach depends on your current system, the data and workflows that matter most, and the implementation path that best supports your team.

Question 6

How do you approach HIPAA-ready infrastructure?

Accepted Answer

We start with the specific security, access, infrastructure, and governance needs of your organization. Client control of AWS infrastructure and encryption keys are core elements we can evaluate together as part of a HIPAA-ready operational approach.

Question 7

Can OpenEMR connect with labs, e-prescribing, and other systems?

Accepted Answer

Interoperability needs vary by practice. We discuss the labs, e-prescribing needs, and other systems that are important to your operations, then shape an approach around the connections your team depends on.

Question 8

What ongoing support do you provide after implementation?

Accepted Answer

We provide ongoing managed support and workflow improvements. As your practice changes, we can help you maintain, refine, and improve the EHR experience rather than treating implementation as the end of the relationship.

Question 9

What does the monthly subscription include?

Accepted Answer

The $199 monthly Tarevo subscription is the starting point for the platform relationship. Custom configuration, migration, integrations, and other practice-specific needs are discussed during a requirements conversation so the scope reflects your organization.

Questions about a more adaptable EHR?

The practical details before a requirements conversation

OpenEMR and ownership

Implementation and security

Connectivity and ongoing support

Need an answer specific to your practice?